Privacy Policy

We collect information you provide directly, including your email address, display name, and wallet addresses you choose to track. We also collect usage data such as pages visited, features used, and interaction patterns to improve our service.

Wallet addresses are public blockchain data. We do not collect private keys, seed phrases, or any credentials that grant access to your funds.

Your data is used to provide and improve CCTools services, including portfolio tracking, ecosystem analytics, gamification features (XP, badges, streaks), and personalized content. We may also use aggregated, anonymized data for analytics and reporting purposes.

We use essential cookies for authentication and session management. We may use analytics cookies to understand how users interact with our platform. You can manage cookie preferences through your browser settings.

We use third-party services for authentication (Supabase), email delivery (Resend), analytics, and infrastructure hosting. These providers have their own privacy policies governing how they handle your data. We do not sell your personal data to third parties.

Questions you ask Synchro on cctools.network, or the AI assistant in our docs, are sent to the AI model provider that writes the answer, Anthropic (Claude) or DeepSeek, which may process them outside your country. The provider receives your question, the recent turns of that conversation and the public CCTools content used to answer it; we do not send your account details, such as your email or wallet addresses. We keep the text of questions asked on cctools.network to improve the assistant; a question asked while you are signed in stays linked to your account until you delete the account. To enforce rate and daily limits we count questions against your account when you are signed in, or a salted hash of your IP address when you are not, and delete these counts within three days. Please do not share personal or confidential information in the chat.

We also use Anthropic (Claude), with DeepSeek as a fallback, to score the posts you submit to campaigns (the post text and your X handle), Stripe to process payments, and an X data provider to verify social tasks.

We retain your data for as long as your account is active. You can request deletion of your account and associated data at any time by contacting us. Some data may be retained in anonymized form for analytics.

If you delete your account while we owe you a Data plan refund, we keep your email address with that refund only until we have sent it and told you so, and then delete it.

Records of Data plan payments and refunds (the amount, the paying wallet and the dates) are kept after an account is deleted, for accounting.

We implement industry-standard security measures including encrypted connections (TLS), secure authentication with optional two-factor authentication, rate limiting, and regular security audits to protect your data.